Privacy Policy
Effective Date: 24/05/2025
Last Updated: 24/05/2025
Thank you for visiting Healzy (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the applicable laws of India.
1. Information We Collect
We may collect the following types of information when you use our website or services:
a. Personal Information
- Name
- Email address
- Phone number
- Job title or designation
- Company or hospital name
- IP address
- Any other information you voluntarily provide
b. Sensitive Personal Data or Information (SPDI)
In compliance with Indian law, we define SPDI to include:
- Passwords
- Financial information (bank account or payment details)
- Health records (if shared as part of operational assessments)
- Biometric data (if applicable)
We collect SPDI only when necessary and with your explicit consent.
c. Non-Personal Information
- Browser type and version
- Operating system
- Referring site
- Date and time of visit
- Clickstream data
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you regarding inquiries, consultations, and service updates
- Customize marketing campaigns and content
- Conduct internal research and analytics
- Comply with legal obligations
- Prevent fraud and ensure the security of our systems
3. Legal Basis for Processing (Under Indian Law)
We process your data based on:
- Your consent
- A contractual obligation
- A legal requirement
- Our legitimate interests in improving services and maintaining security
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with:
- Trusted service providers (hosting, analytics, CRM, email tools)
- Legal or regulatory authorities, if required by law
- Business partners, with your explicit consent
All third parties handling SPDI on our behalf are bound by confidentiality and data protection agreements.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. When no longer needed, we securely delete or anonymize your data.
6. Security Practices
We follow industry-standard security measures including:
- SSL encryption
- Firewalls and secure server infrastructure
- Access control mechanisms
- Regular vulnerability assessments
In accordance with Rule 8 of the SPDI Rules, we also maintain documented security policies and perform periodic audits.
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve site functionality
- Understand user behavior
- Personalize content and ads
You can manage or disable cookies through your browser settings.
8. Your Rights
Under Indian law, you have the right to:
- Access and review your personal data
- Correct inaccuracies in your data
- Withdraw consent at any time
- Request deletion of your personal information, subject to legal obligations
To exercise any of these rights, please contact us at contact@healzy.in.
9. Children’s Privacy
We do not knowingly collect personal data from individuals under the age of 18 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. Please review it regularly to stay informed.
11. Grievance Redressal
In accordance with Rule 5(9) of the SPDI Rules, we have appointed a Grievance Officer.
Grievance Officer
Name: Akshay Bedarkar
Email: contact@healzy.in
Phone: +91 78876 35972
Response Time: Within 30 days from the date of receipt of the grievance
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Healzy
Email: contact@healzy.in
Phone: +91 78876 35972